Using Glossary During Conversations

Learn how to leverage your custom glossary in real-time conversations for accurate translations and instant knowledge sharing.

Automatic Term Recognition

During conversations, octa AI actively monitors your speech for terms stored in your glossary. When a match is found, the app instantly displays it for quick access and accurate translation.

Right-Side Keyboard Access

• When you speak using the flag (microphone) button on the right side, any glossary term you mention is automatically detected in real time.
  Example: If you say, "We have ibuprofen in stock," the app detects "Ibuprofen" from your glossary and displays a chip for instant access to its knowledge article directly from the translation screen. This creates seamless integration of your knowledge base into any conversation.
• For typing, click the keyboard icon on the right side of the screen to open glossary access (see image).
• Browse, search, and insert multiple glossary terms quickly—without leaving the conversation screen.

Text Input with Autocomplete

When typing in the conversation interface, the app helps you by:

• Auto-suggesting after 3 letters - Start typing and matching glossary terms appear
• Smart matching - Finds relevant terms even with partial input
• Quick insertion - Tap the suggestion to auto-fill your input field

Quick Access via Glossary Button

Alternatively, you can browse and insert glossary terms directly without typing:

1. Click the blue "Glossary" button in the top right of the conversation screen
2. Browse through all your stored terms organized by category
3. Select any term to use it in your conversation

Viewing Glossary Entries

When you click on the blue glossary chip that appears below your text message, the full knowledge article opens instantly.

What You See

• Term - The main term with its information
• Description - Brief explanation or definition you entered
• Content Blocks - Detailed information, warnings, or instructions
• Images - Product photos, diagrams, or reference materials
• Language Options - Flag indicators showing available translations

Translate & Share Knowledge

The real power of the glossary shines when communicating across languages. Here's how to share knowledge articles with your conversation partner:

Translation Workflow

1. Open the glossary entry by clicking the blue chip
2. Click the translate button (blue arrow) to convert the entire article
3. Target language is automatically detected using the language from your conversation partner
4. AI reads it aloud in the recipient's language with natural pronunciation
5. Share the article with your conversation partner in their native language

Example: Medication Information

In the example shown above, the term "Ibuprofen 600" is recognized and its full knowledge article is displayed. The article includes:

• German content: "Bei mittelschweren 600 mg akut Schmerztabletten helfen bei Schmerzen und Fieber..."
• Detailed warnings: Dosage information and contraindications
• Product image: Visual reference of the medication packaging
• One-click translation: Convert everything to Spanish, English, or any other language

Real-World Scenarios

Best Practices

• Keep terms updated - Regularly review and update your glossary entries
• Add common variations - Include different spellings or shortened versions
• Use clear categories - Organize by product type, medical category, or department
• Include visuals - Always add images when possible for clarity
• Test pronunciation - Ensure the app recognizes your spoken terms
• Mark favorites - Tag frequently used terms for quick access